An Analytical Study of Impact of Socialization on New Employee Retention in 5 Star Hotels

Abstract

This study aimed to link between the socialization of employees and employee attrition & socialization of employees and work culture. The available data suggests that not much research on the said line has been conducted in India. The study is based on quantitative and descriptive research. The primary data is collected from employees and the HR dept of employees of six 5-star hotels in Pune city, India. The study suggested that new employee socialization is definitely a tool to ensure new employee retention, but it is not the sole solution to attrition. The new employee socialization positively helps the organization to maintain healthy work culture as well. Based on the findings, the researcher has designed a new employee socialization process, which may help the sector tackle the new employee attrition problem with the help of proper socialization. A well conducted new employee socialization program wherein efforts are taken to create a correct image of the company amongst prospective employees, answering all the possible questions of new joiners, providing information about all the aspects helps the new joiners to get in the functional mode and become culturally fit in the organization. This may help the organization to retain the new joiners in the long run. This study of new employee socialization in the hospitality industry from the perspective of reducing their attrition would make a significant contribution to existing information on the subject.