Growth Strategy Through Capability Building

Abstract

This research aims to analyze the main causes of pain symptoms that appear and procure an utmost solution for the company to minimize its growing pain. This research is using observation, interview, and questionnaire in collecting the data. At the beginning of the research, the author conduct questionnaire to find how big the growing pain in this company is. Then, the author is analyzing the growth stage and its crisis for supporting data. Finally, root cause analysis is used for predicting the general problem that causes pains. This study indicates that the company’s position is in the Collaboration phase, so that face a crisis of growth. Since the external factors from government policy still point out positive movements in infrastructure development, internal factors need to be considered to face the challenge in the future. The finding shows that this company is lacks of capability. To know what capabilities cause pains in employee performance, the author spread the questionnaire through each division employee. There are four major problems in employee capabilities: a lack of motivation, inaccuracy and unfavorable results, skill improvement, and slow adaptation. There are several alternative solutions to cure these pains, such as doing casual and open-minded discussion regularly, applying project management application and logbook, conducting weekly reports, proposing a course related to new knowledge, and soft skill training. This research help PT. Suwanda Karya Mandiri elevates its performance to face the next challenge and increase its revenue.