The Perception of Project Managers toward Project Success in the Public and Private Services Sector in Mansehra Region

Abstract

Project success is an ambiguous term and since lack of consensus among researchers regarding critical success factors. There is a lack of consensus regarding success factors in even industries of the same nature. Success factor varies with from project to project. This study determines the critical success factors separately for the public and private construction sector as well as the public and private services sector in Mansehra. The study also shows project manager’s perception regarding success criteria as well as success factors in terms of their importance in respective sectors. This study also explores the relationship between success factors and success criteria. Multi sampling techniques are used in this study, simple random sampling for the construction sector and convenience sampling for service sector. 127 questionnaires were used to collect data from project professionals in the construction and service sectors. This study determines the separate set of critical factors based on their relative importance for construction and services sectors (public and private). SPSS 16.0 was used to analyze data. Pearson’s correlation test results reveal that there exists a significant to moderate relationship between success factors (main/subsidiary) and success measures. Factors with high bearings on success measures are appropriate standards, secure funding, project planning and review, effective governance, and end-user and operators for the construction and service sector. This study also examines the difference between public and private departments in the same sector. Determining critical success factors for respective sectors, both public and private, are imperative for practitioners while planning a project.