The Influence of Loyalty, Participation and Obedience on Organizational Citizenship Behavior

Abstract

This study employs loyalty, obedience, and participation to predict Organizational Citizenship Behavior
(OCB) and explores the relationship among these three variables. The purposes of this study are to interpret and explain
the three elements about OCB; discuss the relationship among the three elements, and understand that which element
influences organizational citizenship behavior the most. Path analysis and stepwise regression analysis were performed to
analyze the data from 92 questionnaires. The sample included persons in several kinds of occupations because the study
aims to explore the general situation of workers in different professions. The researchers found that (1) loyalty influences
participation and consequently influences obedience, and (2) although loyalty influences OCB the most, but its influence
on OCB does not excessively exceed the influence of participation on OCB. The results of this study can provide the
managers an approach to lead employees in practice.