Glocalization of Technology Capability in these Technological Constellations

Abstract

This paper provides a professional community’s technology knowledge, accumulation, and application in the
context of the global and local technological constellations from a strategic perspective to alignment issues. The pinnacle
of technology capability “glocalization” is the adaptation, ability and capacity to deliver global business demands using
the technology and around the particularities of local technologies in which they are used and consumed by the end-users.
Technology Capability is the ability and capacity to realize a measurable result in a specific operational context of
conditions using technology. The Technology Capability Matrix was used to capture the participants’ capabilities in Enterprise Data Management, Infrastructure Management, Application Administration, Business Standards, Database/Data
Mining, Infrastructure Administration, Utilities Administration, Business Process Analysis and Process Management,
Project Management and Methodology and Project Management Process which are necessary in their discipline as
learning facilitators in Computer Science and Information Technology Programs. Results of the study reveal that most
of the participants were equipped and experienced in Infrastructure Administration, Utilities Administration, Business
Process Analysis and Process Management, Project, Management and Methodology, Project Management Process. It was
notable based on the analysis that most of the participants were not equipped and less experienced in Enterprise Data
Management, Infrastructure Management, Application Administration, Database/Data Mining and Business Standards.
Therefore, these facilitators have less experience (untapped capabilities) in most of the courses in Computer Science
and I.T. courses. It must be noted businesses are technology-enabled and that processes and functions best work in
the tactical level, hence capabilities at the strategic level. Responding to the global demands by empowering the local
provider encourages glocalization context. It is recommended that the Program Chairs and College Administrators to
consider and map the result of the study and provide the same in their Faculty Development Program through industry
immersion, in-service training, workshop and attendances to related training and conferences.